Customer Relationship Management
FutureBright's CRM allows you to track your customers, nurture and retain your customer relationships, and win back former customers. Customer data is automatically generated from sales made through our Microsites, or can be input manually. Our CRM is hosted on-line, in the digital "cloud". This means that your customer relationships can be managed from anywhere in the world. Our database can track customers by name, age, location, company, previous purchases, and by a host of other factors. Your CRM data is automatically backed up on our servers.
FutureBright's CRM is accessible 24/7 year round, and can help you eliminate paper processing and increases efficiency. The CRM and online database tool simplifies client management even after the online administration process is completed. The database allows you to not only store your customer data but makes address changes, changes in beneficiaries, change of payment method, and much more - all with complete comprehensive tracking to keep record of each account change.
Additionally, our compliance ensures that your data is safe and protected. By hosting your CRM on our platform, you can see it being updated in real time, as new data comes in from our on-line distribution channels.
We are currently working on an application with salesforce.com that will allow you to use FutureBright's platform from within salesforce! Keep checking back for updates!