Administrative Services
FutureBright's Managed Administration completely removes the administrative burden associated with making on-line sales. We are globally compliant to sell products on-line, allowing you to push your products to your customers anywhere in the world. We can process customer payments and automatically allocate commissions and premiums to where they need to go. We also generate payment reports and confirmations, and allow you to manage your customer relationships through our digital platform. All customer data is safely stored on our dedicated global servers.
We can perform the following high-end tasks:
- Payment receipts and reports including consolidated bordereux
- Payment reconciliations, including broker commission and premiums to carrier post sale
- Email purchase confirmations and E-certificates to customers and vendors
- Customer Relationship Management (CRM), including database building and management
- Detailed analytics including site tracking, customer visists, click through rates, and sales data
- Print & Mail capabilities
- Customer support, including a Live Chat